Privacy Policy
1) Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data refers to all data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Olivia Heuer
c/o Familienoase Berlin
Parkstr. 14
13086 Berlin
Germany
Email: contact(at)oliviaheuer.com
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data Collection When Visiting Our Website
2.1 When using our website for informational purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the server (so-called “server log files”).
When you access our website, we collect the following data, which is technically necessary to display the website to you:
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Website visited
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Date and time of access
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Amount of data transmitted (in bytes)
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Source/referrer from which you reached the page
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Browser used
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Operating system used
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IP address (if applicable, in anonymized form)
The processing is carried out in accordance with Art. 6(1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
3) Hosting & Content Delivery Network
Wix
For hosting our website and displaying the page content, we use the system of the following provider:
Wix HQ, 6350671, Nemal Tel Aviv St 40, Tel Aviv-Yafo, Israel
Data may also be transferred to: Wix Inc., 500 Terry A. Francois Boulevard, San Francisco, CA 94158, USA
All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.
For data transfers to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies. Cookies are small text files that are stored on your device. Some cookies are deleted automatically after closing your browser (“session cookies”), while others remain on your device for a longer period and allow saving of site settings (“persistent cookies”). You can find the storage duration in the overview of your browser’s cookie settings.
If personal data is processed through individual cookies used by us, processing is carried out in accordance with Art. 6(1) lit. b GDPR for contract performance, Art. 6(1) lit. a GDPR if consent has been given, or Art. 6(1) lit. f GDPR to safeguard our legitimate interests in optimal website functionality and a user-friendly design.
You can configure your browser to inform you about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies in general.
Please note that if cookies are not accepted, the functionality of our website may be limited.
5) Contacting Us
If you contact us by email, the personal data you provide (e.g. your name, email address and the content of your message) will be processed solely for the purpose of handling your enquiry.
The legal basis for processing is Art. 6 (1) lit. f GDPR. If your enquiry is aimed at concluding a contract or relates to pre-contractual measures, the additional legal basis is Art. 6 (1) lit. b GDPR.
Your data will be deleted once your enquiry has been fully processed, provided there are no statutory retention obligations.
6) Website Functionalities
6.1 YouTube Video Integration
This website uses plugins from:
Google Ireland Limited, Dublin, Ireland
Data may be transferred to Google LLC, USA
When you play a video, a connection to Google servers is established. Information such as your IP address may be transmitted. Cookies may be set to collect usage statistics.
All processing occurs only with your explicit consent pursuant to Art. 6(1) lit. a GDPR, which can be revoked via the cookie consent tool.
6.2 Google reCAPTCHA
Provider: Google Ireland Limited, Dublin, Ireland
Data may be transferred to Google LLC, USA
reCAPTCHA is used to determine whether entries are made by humans or bots. IP address, browser data, date and duration of visit may be processed.
Processing occurs based on consent (Art. 6(1) lit. a GDPR) or legitimate interest (Art. 6(1) lit. f GDPR).
6.3 Appointment Scheduling (Cal.com)
For scheduling Discovery Calls, we use Cal.com.
Provider:
Cal.com, Inc.
2261 Market Street #4811
San Francisco, CA 94114
USA
When you book a Discovery Call, Cal.com processes the personal data you provide, such as your name, email address, selected appointment time and any information you voluntarily include.
The processing is carried out for the implementation of pre-contractual measures pursuant to Art. 6 (1) lit. b GDPR.
We have concluded a data processing agreement with the provider where required.
Further information can be found in Cal.com's Privacy Policy:
6.4 Video Conferences and Online Meetings (Google Meet & Zoom)
To conduct Discovery Calls, online meetings, and consultations, we use external video conferencing services. The use of these services takes place outside our website and requires a prior appointment.
Google Meet
Provider:
Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may be transferred to: Google LLC, USA
Zoom
Provider:
Zoom Video Communications, Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA
When participating in online meetings, personal data of participants may be processed. This includes in particular:
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Name
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Email address
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Meeting metadata (e.g. date, time, duration)
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IP address
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Audio, video and chat data (if used)
The processing is carried out for the performance of a contract or pre-contractual measures in accordance with Art. 6 (1) lit. b GDPR.
We have concluded data processing agreements with the providers where required.
For data transfers to the USA, the providers rely on appropriate safeguards, including participation in the EU-US Data Privacy Framework, where applicable.
These services are used exclusively after a prior appointment and are not integrated into this website.
7) Cookie Consent Tool
This website uses a cookie consent tool to obtain legally valid consent for cookies and cookie-based applications. Technically necessary cookies are used to store preferences.
Processing is based on Art. 6(1) lit. f GDPR and Art. 6(1) lit. c GDPR.
8) Rights of the Data Subject
You have the following rights under GDPR:
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Right of access (Art. 15)
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Right to rectification (Art. 16)
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Right to erasure (Art. 17)
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Right to restriction (Art. 18)
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Right to notification (Art. 19)
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Right to data portability (Art. 20)
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Right to withdraw consent (Art. 7(3))
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Right to lodge a complaint (Art. 77)
Right to Object
If processing is based on legitimate interests, you may object at any time. Processing for direct marketing will cease upon objection.
9) Duration of Storage
Personal data is stored for the duration of the respective legal basis (e.g., statutory retention periods) or until the purpose of processing no longer applies or consent is withdrawn.
Last updated: July 2026